The No-Gossip Zone: A No-Nonsense Guide to a Healthy, High-Performing Work Environment

Hardcover
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Author: Sam Chapman

ISBN-10: 140222284X

ISBN-13: 9781402222849

Category: Business Life & Skills

The first business guide to address the leading challenge to workplace productivity and employee retention: gossip\ Business leaders routinely cite gossip as one of the top problems their companies face in terms of productivity and employee retention. According to a recent study performed by Equisys, the average employee spends 65 hours a year gossiping at the office.\ Luckily, there is a way to turn the tide and create a positive, productive work place…and it all begins with The No Gossip...

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The No Gossip Zone is the first business guide to address the leading challenge to workplace productivity and employee retention: gossip Publishers Weekly Starred Review. Chapman, CEO of a highly successful Chicago PR company, expands on an idea he first developed to fix what he thought was a minor office matter, and found it had astounding results for productivity, workplace happiness and business success: "In just one year of having a No-Gossip Zone and authentic communication policies in place, my clients doubled, as did my employees... and I was finally able to become the manager I always wanted to be." Far from the inevitable result of workplace interaction, Chapman sees "nothing 'natural' about communication that is hurtful," and puts a stop to it with mutual agreement among coworkers not to gossip, to discourage gossip when it's heard, and (perhaps most important of all) to share one's true feelings and thoughts honestly. Going into great detail, Chapman explains the manager's role in instigating cultural transformation in the office, using "authentic communication," feedback, "unarguable" speech and a sense of responsibility. A close, valuable look at a problem often taken for granted, this manual should help managers tamp down office drama and get back to work. Copyright © Reed Business Information, a division of Reed Elsevier Inc. All rights reserved.

\ Publishers WeeklyStarred Review. \ Chapman, CEO of a highly successful Chicago PR company, expands on an idea he first developed to fix what he thought was a minor office matter, and found it had astounding results for productivity, workplace happiness and business success: "In just one year of having a No-Gossip Zone and authentic communication policies in place, my clients doubled, as did my employees... and I was finally able to become the manager I always wanted to be." Far from the inevitable result of workplace interaction, Chapman sees "nothing 'natural' about communication that is hurtful," and puts a stop to it with mutual agreement among coworkers not to gossip, to discourage gossip when it's heard, and (perhaps most important of all) to share one's true feelings and thoughts honestly. Going into great detail, Chapman explains the manager's role in instigating cultural transformation in the office, using "authentic communication," feedback, "unarguable" speech and a sense of responsibility. A close, valuable look at a problem often taken for granted, this manual should help managers tamp down office drama and get back to work.\ Copyright © Reed Business Information, a division of Reed Elsevier Inc. All rights reserved.\ \ \ \ \ \ Library JournalChapman (CEO, Empower Public Relations) offers a treatise on authentic communication. Convinced that office gossip leads to lower productivity, he proposes implementing a "no-gossip zone" (complete with formal agreements not to gossip and severe consequences for those employees who continue to engage in it). Chapman insists that the program results in more honest collaboration. Still, as this slim book is largely taken up with repeating basic ideas, it might have been better as an article. Not recommended.\ \