The Six Sigma Way Team Fieldbook: An Implementation Guide for Process Improvement Teams
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A Hands-On Implementation Guide to the Bestselling The Six Sigma WaySix Sigma is today's most talked-about, and successful, business improvement initiative. The Six Sigma Way Team Fieldbook goes beyond theory to explain the tools and procedures a project leader or team needs to implement a Six Sigma improvement project. Designed as a step-by-step implementation manual, it explains how to use Six Sigma methods to identify products and processes that need improvement, then use a proactive approach to either improve or redesign themboosting performance, reducing costs, and/or increasing customer satisfaction.Written by three veteran consultants and trainers to GE and other top corporate Six Sigma initiatives, The Six Sigma Way Team Fieldbook covers dozens of essential tools and basic statistical techniques needed to execute Six Sigma projects in any organizational environment. Written in a concise, how-to format, and with dozens of data-gathering forms, checklists, and worksheets, it provides Black Belts, Green Belts, and team members with the information they need, including:What a Six Sigma project team needs to know before it gets started A five-step guide to leading a Six Sigma team through DMAIC (Define, Measure, Analyze, Improve, Control) When and how to use thirty-five six sigma improvement tools and techniques Peter S. Pande, Robert S. Neuman, and Roland R. Cavanagh wrote the bestselling The Six Sigma Way. Pande is president of Pivotal Resources, Inc., a leading organizational improvement consulting and training firm. He is an experienced executive consultant and has helped guide Six Sigma initiatives at major corporations. Neuman is a consultant with Pivotal Resources, a sought-after speaker and a former professor at Amherst College and the State University of New York. Cavanagh, a professional engineer, is a consultant with Pivotal Resources, providing strategic consulting and improvement training and coaching to non-manufacturing as well as technical environments.
PrefacePt. 1What a Six Sigma Project Team Needs to Know Before It Gets Started11The Six Sigma System32Three Ways to Six Sigma133Organizing for Six Sigma234Selecting Winning Six Sigma Projects325A Basic Toolkit for Team Leaders44Pt. 2Leading a Six Sigma Project Team Through DMAIC716Define the Opportunity737Power Tools for "Define"1018Coming Together as a Team1239Measuring Process Performance12710Power Tools for "Measure"16011Guiding the Six Sigma Team in the Measure Stage19112Analyzing Data and Investigating Causes19713Power Tools for "Analyze"23514Normal Data and Team Norms28015Improving the Process28616Power Tools for "Improve"30517"At Last We're a Team!"33018Control and Process Management34119Power Tools for "Control"35320Guiding Your Team in the Control Stage37021Six Sigma Process Design/Redesign373Index393
