Trainer's Tool Kit, The
"The Trainer’s Tool Kit has long been a valued guide for trainers and managers in need of a quick refresher. Now completely updated with hundreds of ready-to-use techniques, the book is still the perfect resource for new trainers, managers who are suddenly asked to train, and training professionals in need of a quick refresher. Comprehensive and arranged in an easy-reference format, The Trainer’s Tool Kit, Second Edition, supplies instant guidance specifically designed to make any training...
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Comprehensive and user-friendly, The Trainer's Tool Kit has long been a valued guide for trainers and managers in need of a quick refresher. Completely updated with hundreds of ready-to-use techniques, The Trainer's Tool Kit provides valuable nuggets of here's-how-to-do-it information on training topics including:* the principles of learning * budgeting for training * when to use case studies * handling difficult learners * ice breakers * facilitation tips * flipchart do's and don'ts * learning contracts * overcoming resistance * rewards and recognition In addition to all the practical information included in the first edition, the book is now even easier to use. Updated material includes expanded coverage of retention programs such as mentoring and career and succession planning. Taking a fresh look at a broad range of ideas, The Trainer's Tool Kit shows how to achieve significant performance improvements through effective training in the current work environment. Author Biography: Cy Charney (Thornhill, ONT) is president of Charney and Associates, Inc., an organizational and individual performance improvement consulting firm. He is the author of The Portable Mentor (0-8144-7212-5), The Instant Manager (0-8144-7213-3), and The Instant Sales Pro (0-8144-7214-1). Kathy Conway (Toronto, ONT) is president of Virtual Communications, a consulting firm specializing in high impact training results. She has more than 25 years of experience in human resources.
Acknowledgments Foreword Part I: Training Today Today s Organizations Today s Trainers Today s Trainees Training Trends Then and Now Learning Organizations Successful Training Criteria Part II: Aligning Training with the Organization s Objectives Linking Training to Business Needs Aligning Trainers with the Organization Training Needs Analysis Designing a Training Needs Analysis Using 360-Degree Feedback for Training Needs Analysis Core Competencies Developing a Training Curriculum Part III: Managing the Training Investment Budgeting for Training Budgets: Building a Case for More Training Dollars Costs and Benefits of Training Alternatives to Training Stretching the Training Dollars Using Consultants Outsourcing Choosing Facilities Requests for Proposals for Training Services Part IV: Developing Training Programs Lesson Plan Development Training Program Design Methodology Choosing the Right One Role Play: Design and Conduct Case Studies Training Materials Simulations Pilot Programs Part V: Delivery Options Technology: Choosing High-Tech or Low-Tech E-Learning Video Conferencing Self-Directed Learning Computer-Based Training Part VI: Conducting Training Preparation for Training Icebreakers Overcoming Nervousness Impact in the Classroom Videos: Using Them to Their Best Advantage Dealing with Difficult Behavior Resistance to Training Keeping Trainees Focuses Flipchart Do s and Don ts Overhead Do s and Don ts Activities and Exercises Computer-Projected Presentations Presentation skills Facilitator Do s and Don ts Trainer s Top 10 Tips Humor Diversity in the Classroom Post-Course Evaluation Part VII: Specialized Training Courses Orientation Product Training Outdoor Training Conferences and Seminars Part VIII: Evaluating the Impact of Training on Performance Improvement Targeting the Right Results Levels of Evaluation Measuring Training Results Auditing the Training Function Benchmarking Part IX: Developing Trainers and Facilitators Train-the-Trainer Sessions Professional Development for Trainers and Facilitators Professional Associations: A Checklist for Selecting and Joining Part X: Sustaining the Impact of Training Manager s Role in Supporting Training Coaching for Skills Development Individual Development Plans The Developmental Planning Meeting Making the Most of Development Planning Meetings Developmental Learning Activities Part XI: Growing Organization Capacity Mentoring Best Practices Implementing a Mentoring Program Training and Orientation for Mentors and Mentorees Career Planning Programs Promoting Career Self-Management Succession Planning Designing an In-House Succession Program Ten Ways to Take the Success Out of Succession Planning Energizing High Performers Through Training and Learning Opportunities Index
