Training in Organizations: Needs Assessment, Development, and Evaluation (with InfoTrac)
In this extensive revision of his best-selling text, Irwin Goldstein, a leader in the training field, teams up with Kevin Ford, well-known for his work in "the learning organization," to provide readers with a framework for examining and establishing viable training programs in education, business, and government. Capturing the excitement of training research and systems issues, the author discusses training as it occurs in real organizations. Part I focuses on societal training issues, how...
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In this extensive revision of his best-selling text, Irwin Goldstein, a leader in the training field, teams up with Kevin Ford, well-known for his work in "the learning organization," to provide readers with a framework for examining and establishing viable training programs in education, business, and government. Capturing the excitement of training research and systems issues, the author discusses training as it occurs in real organizations. Part I focuses on societal training issues, how organizations co Booknews A text for undergraduate and graduate students, offering a framework for examining and establishing effective training programs in education, business, and government. Part I emphasizes the needs assessment and learning processes that form the foundation for training programs in organizations, and Part II focuses on the evaluation process. Part III provides information about instructional and training delivery approaches. This fourth edition adds new material on the use of computer technology and the Web to conduct training, and covers contemporary issues such as changes in demographics. Goldstein and Ford teach psychology at the U. of Maryland and Michigan State U. respectively. Annotation c. Book News, Inc., Portland, OR (booknews.com)
PrefaceAbout the AuthorsInformation on the InternetPt. 1Needs Assessment and the Learning EnvironmentCh. 1The Training Context1Scope of the Instructional Process2What Do We Know about Trainers?3What Do We Know about Types of Training and Training Methods?4Training Challenges9The Changing Workplace and Workforce11Implications for Future Workplace Training Systems15Training as a Subsystem20Ch. 2A Systematic Approach to Training22Assessment Phase24Training and Development Phase28Evaluation Phase30Instructional Techniques and Training Methods32Ch. 3The Needs Assessment Phase34Organizational Support for the Needs Assessment Process37Organizational Analysis41Requirements Analysis49Task and Knowledge, Skill, and Ability Analysis59Person Analysis75Summarizing the Needs Assessment Phase77Examples of Needs Assessment Methods and Techniques78Ch. 4The Learning Environment85Instructional Design88What Is to Be Learned?88Building Effective Instruction98Incorporating Learning Principles104Trainee Issues110Motivational Theories120The Conditions of Transfer126Pt. 2EvaluationCh. 5The Criterion Choices: Introduction to the Evaluation Process138Barriers and Contributions in the Evaluation Process138Values and the Evaluation Process142Introduction to Criterion Development143The Evaluation of Criteria145The Many Dimensions of Criteria151Types of Criteria169Ch. 6Evaluation Procedures177Views of the Evaluation Process178Methodological Considerations in the Use of Experimental Designs179Internal and External Validity180Experimental Design186Utility Considerations201Other Methods of Evaluation205From Needs Assessment to Training Validity: Some Concluding Words215Pt. 3Instructional ApproachesCh. 7Training Delivery: Traditional Instructional Approaches and Emerging Learning Technologies220Traditional Instructional Approaches222Self-Directed Learning Programs231Simulated Work Settings236Effective Instruction244Emerging Training Technologies249Ch. 8A Variety of Training Interventions and Learning Experiences271Building Employee Capabilities274Building Team Effectiveness290Developing Leaders305Ch. 9Learning Systems328A Systems Perspective328Training and the Learning Organization331Training and Societal Concerns343References365Author Index397Subject Index407
\ BooknewsA text for undergraduate and graduate students, offering a framework for examining and establishing effective training programs in education, business, and government. Part I emphasizes the needs assessment and learning processes that form the foundation for training programs in organizations, and Part II focuses on the evaluation process. Part III provides information about instructional and training delivery approaches. This fourth edition adds new material on the use of computer technology and the Web to conduct training, and covers contemporary issues such as changes in demographics. Goldstein and Ford teach psychology at the U. of Maryland and Michigan State U. respectively. Annotation c. Book News, Inc., Portland, OR (booknews.com)\ \
