Understanding and Managing Diversity
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This book uses applications to clarify and understand the complexity of a diverse workforce, and how it can be used as an organizational asset.This edition covers the forces acting for and against the shift to a more diverse workforce and the application of the theories and practices that lead to inclusive management.For HR professionals to understand the complexities of organizational change and management practices that will encourage and promote the inclusion of diverse workers.
Preface - for the instructorIntroduction to understanding and managing diversity - for the student11I am ...82Multicultural education and equity awareness quiz (are you being misled?)93What is your workforce I.Q.? : Canadian version124Body ritual among the Nacirema135Nacirema extended186Increasing multicultural understanding : uncovering stereotypes207Choosing the board238Reincarnation269A world view of cultural diversity2710Treasure hunt : cross-cultural inventions and contributions3911The emotional connection of distinguishing differences and conflict4212Transcendus exercise5013Intercultural communication : a current perspective5214White privilege and male privilege : a personal account of coming to see correspondences through work in women's studies8315The power of talk : who gets heard and why9416Briarwood industries10917The negative consequences of male privilege11218Is this sexual harassment?11919One man's viewpoint ...12220Briefing paper12721Generational diversity role-play exercise12922The aging population : exploring workplace issues13823Innovative work models for older workers14124Contradictions and mixed messages : lesbian, gay, bisexual, and transgender issues in the workplace14625A letter from an American factory worker15826Challenges16027Musical chairs16228Accommodating challenges16429Dilemmas at Valley Tech16630Does social class make a difference?17231Religion, culture, and management in the new millennium17632Religion and work18533Exploring religious diversity : an exercise18834Accepting diverse practices19435Media messages19736Exploring diversity in your organization20837Making differences matter : a new paradigm for managing diversity21138Building a business case for diversity22839Diversity in the workplace : ethics, pragmatism, or some of both?24140How Canada promotes workplace diversity25441What happened at Coca Cola?26142Culture and gender in Ford's Mexican high-performance plant27143Believability : a case of diversity in law enforcement27844Nightmare on Wall Street28345From tailhook to tailspin : a dishonorable decade of sexual harassment in the U.S. military29146The cracker barrel restaurants30247Evaluating organizational commitment to diversity : auditing organizational Websites31148Evaluating diversity in the real world : conducting a diversity audit313
