Virtual Teams That Work: Creating Conditions for Virtual Team Effectiveness
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This guide for managers describes how the organizational conditions of shared understanding, integration, and mutual trust help virtual teams to operate successfully. Members of a virtual team of researchers draw upon case studies from a wide variety of companies to illustrate how these principles work in real-world settings. Other topics include, for example, designing pay systems, overcoming communication barriers, and resolving conflict in virtual teams. Annotation (c)2003 Book News, Inc., Portland, OR
Tables, Figures, and ExhibitsAcknowledgmentsThe Authors1In the Beginning: Introduction and Framework1Pt. 1Establishing the Foundation: Shared Understanding, Integration, and Trust152Knowledge Sharing and Shared Understanding in Virtual Teams213Managing the Global New Product Development Network: A Sense-Making Perspective374Building Trust: Effective Multicultural Communication Processes in Virtual Teams59Pt. 2The Raw Materials: People and Context895Building a Winning Virtual Team: KSAs, Selection, Training, and Evaluation956Pay Systems for Virtual Teams1217Meeting the Performance Challenge: Calculating Return on Investment for Virtual Teams145Pt. 3Constructing the Design: Leadership, Knowledge Management, and Information Sharing1778Exploring Emerging Leadership in Virtual Teams1839Designing the Knowledge-Management Infrastructure for Virtual Teams: Building and Using Social Networks and Social Capital19610Overcoming Barriers to Information Sharing in Virtual Teams214Pt. 4Wiring that Connects: Implementing Information Technology23311Context, Task, and the Evolution of Technology Use in Global Virtual Teams12Technology Alignment and Adaptation for Virtual Teams Involved in Unstructured Knowledge Work26513Team or Community of Practice: Aligning Tasks, Structures, and Technologies292Pt. 5It's all About Action: Processes and Development31114Influence and Political Processes in Virtual Teams31715Conflict and Virtual Teams33516The Development of Global Virtual Teams17Closing the Time Gap in Virtual Teams381Pt. 5Summary40118The Last Word: Conclusions and Implications403Name Index423Subject Index429
