Waging War on Complexity Costs: Reshape Your Cost Structure, Free Up Cash Flows and Boost Productivity by Attacking Process, Product and Organizational Complexity
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Complexity costs are the single biggest determinant of your company's cost competitiveness. For the past two decades the pursuit of growth has created massive complexity in processes, product portfolios, and organizations, adding costs that companies can ill afford. The only good news is that your competitors may be carrying as much complexity as you are. Learn how to eliminate this complextity, and you can create a tremendous cost advantage over your competition. In Waging War on Complexity Costs, Stephen Wilson and Andrei Perumal deliver a powerful and practical approach for reclaiming your cost advantage. This executive-level resource presents a wealth of insight and new research to definitively answer key questions such as: How can I quantify the cost of complexity without getting lost in a sea of data? Where are the biggest opportunities for reducing product, process, and organizational complexity, and how can I cut through the interdependencies that trap these costs? How can I see results quickly by taking targeted actions against key levers? How do I keep complexity costs at bay? It is not enough to attack bloated product portfolios. Substantive cost improvements require addressing the complextity in the underlying processes and organizational structures. Waging War on Complexity Costs provides a wealth of relevant case studies with examples from Kraft, Tesco, Fiat, and the U.S. Navy and highlights specific strategies for reducing costs by 15-30% in significant portions of your business. Tomorrow's consumers are emerging as well-informed customers who know what they want and the price they're willing to pay for it. Complexity not only drives costs; it creates a barrier between you and the customer. Declare a war on complexity costs and prepare for profitable growth.
Part One: The Imperative for Action 1. The Imperative for War on Complexity Costs2. Five Key Lessons from the Complexity Campaign 3. The Rise and Rise of Process and Organizational Complexity4. Quantifying the Cost of Complexity5. What Winning Looks Like: Cash Flows, Profits, and PerformancePart Two: Waging a War on Complexity Costs6. Targeting Process Complexity7. Targeting Product Complexity8. Targeting Organizational Complexity9. Taking Ground: Decomposing the Problem and Getting StartedPart Three: Keeping the Bad Costs Out10. Understanding the Sources and Drivers of Complexity Cost11. The Lean Operating Model as a Foundation For Execution12. Process Ownership and Metrics AlignmentStephen A. Wilson is managing director ofmanagement consultancy Wilson Perumal &Company, Inc. He is coauthor of ConqueringComplexity in Your Business. He has an MBAfrom the Wharton School.Andrei Perumal is managing director of WilsonPerumal & Company, Inc., and a former officerin the U.S. Navy’s Nuclear Power Program.He previously worked at Bain & Companyand has an engineering degree from MIT.
