Beyond the Information Systems Outsourcing Bandwagon - The Insourcing Response

Hardcover
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Author: Mary Cecelia Lacity

ISBN-10: 0471958220

ISBN-13: 9780471958222

Category: Application Service Providers

Ever since Eastman Kodak announced that it was outsourcing its information systems (IS) function in 1988 to IBM, DEC and Businessland, large companies have found it acceptable or even fashionable to transfer their IS assets, leases and staff the third-party vendors. In view of the changes in the sourcing, the key question now is not "should we outsource IS?", but rather "where and how can we take advantage of the rapidly developing market of IS services providers?". This book seeks to provide...

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Ever since Eastman Kodak announced that it was outsourcing its information systems (IS) function in 1988 to IBM, DEC and Businessland, large companies have found it acceptable or even fashionable to transfer their IS assets, leases and staff the third-party vendors. In view of the changes in the sourcing, the key question now is not "should we outsource IS?", but rather "where and how can we take advantage of the rapidly developing market of IS services providers?". This book seeks to provide answers to this question. Booknews Total outsourcing is the practice of turning over the entire IS department to a vendor for up to ten years. The authors' 1993 study, Information Systems Outsourcing: Myths, Metaphors and Realities (Wiley), dispelled many myths about total outsourcing. The present study investigates the hypothesis that internal IS departments should be able to implement efficient managerial tactics without outsourcing. It presents six case studies of organizations that undertook an outsourcing evaluation, gathered external vendor bids, but selected the internal IS department's bid. Annotation c. Book News, Inc., Portland, OR (booknews.com)

Series PrefacePrefaceAcknowledgements1The Outsourcing/Insourcing Phenomenon1Pt. IResults of the Outsourcing and Insourcing Projects2Information Systems Outsourcing: Lessons from the Field193Insourcing Case Studies344The IS Manager's Role in Insourcing1175The Role of Benchmarking Services in Insourcing Decisions1366Summary of Lessons Learned157Pt. IIEvaluating the Various is Sourcing Options7Information Systems Sourcing Methodology1818Beyond the Bandwagon217ReferencesIndex

\ BooknewsTotal outsourcing is the practice of turning over the entire IS department to a vendor for up to ten years. The authors' 1993 study, Information Systems Outsourcing: Myths, Metaphors and Realities (Wiley), dispelled many myths about total outsourcing. The present study investigates the hypothesis that internal IS departments should be able to implement efficient managerial tactics without outsourcing. It presents six case studies of organizations that undertook an outsourcing evaluation, gathered external vendor bids, but selected the internal IS department's bid. Annotation c. Book News, Inc., Portland, OR (booknews.com)\ \