Encouraging the Heart: A Leader's Guide to Rewarding and Recognizing Others
All too often, simple acts of human kindness are often overlooked and under utilized by people in leadership roles. Advising mutual respect and recognition of accomplishments, Encouraging the Heart shows us how true leaders encourage and motivate those they work with by helping them find their voice and making them feel like heroes. Recognized experts in the field of leadership, authors James Kouzes and Barry Posner show us that, through love, leaders can encourage, and indeed allow those...
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Many people assume that money is the mainstay of motivation. But in truth, the desire to accomplish extraordinary things is linked to basic human need: We all want to be respected for who we are and recognized for the things we do. While many leaders know this from experience, few know how best to act on it. In Encouraging the Heart, the best-selling authors of The Leadership Challenge team up again to reflect upon one of the most elusive aspects of leadership—caring—and offer readers a deeper understanding of how and why it works. More importantly, they extAnd a set of principles, practices, and examples that show how to energize people to excel and then reach for even greater heights. Kouzes and Posner maintain that people will aspire to higher standards of performance when they are genuinely appreciated for their dedication and publicly recognized for their extraordinary achievements. And through the uplifting stories of ordinary people in leadership roles, the authors demonstrate just how this is done. They also offer over one hundred and fifty ways readers can immediately apply the process themselves.Powerful and personal, Encouraging the Heart is filled with practical ideas for helping others believe in themselves, celebrate their uniqueness, and discover their own value. It shows leaders how they can find their voice and their hearts and, through caring and courage, mobilize people to personal and organizational greatness. In short, it's a work both inspirational and instructional that shows how to master one of the most difficult and valuable leadership skills of all. Booknews The team that produced argues that money is not the only, or even the best, way to motivate people. They maintain that people will aspire to higher standards of performance when they are genuinely appreciated for their dedication and publicly recognized for their achievements. They offer a set of principles, practices, and examples. Annotation c. Book News, Inc., Portland, OR (booknews.com)
Introduction1The Heart of Leadership32The Seven Essentials of Encouraging153The Encouragement Index334The First Essential: Set Clear Standards455The Second Essential: Expect the Best616The Third Essential: Pay Attention737The Fourth Essential: Personalize Recognition898The Fifth Essential: Tell the Story999The Sixth Essential: Celebrate Together11310The Seventh Essential: Set the Example12911Finding Your Voice14512150 Ways to Encourage the Heart151Notes177Acknowledgments187The Authors191Index193
\ BooknewsThe team that produced argues that money is not the only, or even the best, way to motivate people. They maintain that people will aspire to higher standards of performance when they are genuinely appreciated for their dedication and publicly recognized for their achievements. They offer a set of principles, practices, and examples. Annotation c. Book News, Inc., Portland, OR (booknews.com)\ \
