Managing the Testing Process: Practical Tools and Techniques for Managing Hardware and Software Testing

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Author: Rex Black

ISBN-10: 0470404159

ISBN-13: 9780470404157

Category: Quality Control & Testing - Programming

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An updated edition of the best tips and tools to plan, build, and execute a structured test operationIn this update of his bestselling book, Rex Black walks you through how to develop essential tools and apply them to your test project. He helps you master the basic tools, apply the techniques to manage your resources, and give each area just the right amount of attention so that you can successfully survive managing a test project!Offering a thorough review of the tools and resources you will need to manage both large and small projects for hardware and software, this book prepares you to adapt the concepts across a broad range of settings. Simple and effective, the tools comply with industry standards and bring you up to date with the best test management practices and tools of leading hardware and software vendors. Rex Black draws from his own numerous testing experiences— including the bad ones, so you can learn from his mistakes— to provide you with insightful tips in test project management. He explores such topics as:* Dates, budgets, and quality-expectations versus reality* Fitting the testing process into the overall development or maintenance process* How to choose and when to use test engineers and technicians, contractors and consultants, and external test labs and vendors* Setting up and using an effective and simple bug-tracking database* Following the status of each test caseThe companion Web site contains fifty tools, templates, and case studies that will help you put these ideas into action— fast!

About the AuthorAcknowledgmentsIntroductionCh. 1Defining What's on Your Plate: The Foundation of a Test Project1Ch. 2Plotting and Presenting Your Course: The Test Plan45Ch. 3Test System Architecture, Cases, and Coverage73Ch. 4An Exciting Career in Entomology Awaits You: A Bug Tracking Database121Ch. 5Managing Test Cases: The Test Tracking Spreadsheet179Ch. 6Tips and Tools for Crunch Time: Managing the Dynamic213Ch. 7Stocking and Managing a Test Lab249Ch. 8Staffing and Managing a Test Team275Ch. 9The Triumph of Politics: Organizational Challenges for Test Managers333Ch. 10Involving Other Players: Distributing a Test Project375Ch. 11Testing in Context: Economics, Life Cycles, and Process Maturity401App. AHardware Testing Fundamentals: An Introduction for Software Testing Professionals451App. B: Bibliography, Related Readings, and Other Resources463Glossary471Index479