Performance Management
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This is the first text to emphasize that the key competitive advantage in today’s globalized world lies, not in technology and products, but in its PEOPLE.The author examines the design and implementation of successful management systems.For courses in Performance Appraisal, Compensation Management, & Training and Development.
Pt. IStrategic and general considerations1Ch. 1Performance management and reward systems in context1Ch. 2Performance management process28Ch. 3Performance management and strategic planning48Pt. IISystem implementation75Ch. 4Defining performance and choosing a measurement approach75Ch. 5Measuring results and behaviors90Ch. 6Gathering performance information113Ch. 7Implementing a performance management system147Pt. IIIEmployee development171Ch. 8Performance management and employee development171Ch. 9Performance management skills196Pt. IVReward systems, legal issues, and team performance management227Ch. 10Reward systems and legal issues227Ch. 11Managing team performance256
