Targeted Evaluation Process: A Performance Consultant's Guide to Asking the Right Questions and Getting the Results You Trust
Manage training evaluation with an organized and systematic approach to build flexible interventions, determine whether performance interventions achieved goals, and how-to partner with stakeholders throughout the process. Included are practical tools, templates, and sample questions.
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Manage training evaluation with an organized and systematic approach to build flexible interventions, determine whether performance interventions achieved goals, and how-to partner with stakeholders throughout the process. Included are practical tools, templates, and sample questions.
Preface Part 1. Evaluation: Closing the HPI Loop 1. Evaluation: Why Bother? 2. What is the Targeted Evaluation Process? 3. New Requirements for the Performance Evaluator Part 2. Applying the TEP 4. Training and On-the-Job Training 5. Job Aids and Electronic Performance Support Systems 6. Reward and Incentive Systems 7. Process Improvement 8. Telework and Knowledge Management Part 3. Mechanics of the TEP 9. Designing the Tools, Technology, and Techniques 10. Gathering and Analyzing Data 11. Reporting Results 12. Project-Managing the TEP 13. Bringing the TEP Home to Your Organization Glossary References Additional Resources About the Authors
