The Complete Guide to Performance Appraisal
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The Complete Guide to Performance Appraisal supplies you with the quickest, surest, and most up-to-date methods available for making your appraisal system outstanding. Whether you want to get the maximum impact from your existing system, or you want to create and implement an ideal system from scratch, The Complete Guide to Performance Appraisal is your one-stop, how-to-do-it resource. Unlike many "systems" books, this guide is notable for its personal, forthright writing style. Author Dick Grote has worked with performance appraisal techniques for more than 25 years, and he tells you frankly which methods have been successful and which have flopped. This comprehensive book will help you set job objectives and measure the truly important aspects of an individual's performance; prepare managers for the rigors of the appraisal interview, with scripts and proven interviewing techniques; create forms and procedures that satisfy your organization's needs - and comply with legal requirements; gain support for your system throughout the organization; set up a training program for both appraisers and appraisees - a critical step for long-term success; increase employee skills and capabilities using Dick Grote's original "Individual Management Development" procedure; explore the relationship between performance appraisal and compensation; and understand new and emerging trends such as team appraisal, [actual symbol not reproducible] feedback, and computer-generated appraisals. Booknews No help in critiquing the symphony concert or the musical comedy, but useful for human resource professionals and other managers who want an accurate system for evaluating how well an employee is working. Describes how to get the maximum impact from an existing system or create a new one to set job objectives, measure the most important performance aspects, develop forms and procedures, gain support for the system, and accomplish other parts of appraisal. Annotation c. by Book News, Inc., Portland, Or.
AcknowledgmentsIntroduction1Performance Appraisal: The State of the Art32The Performance Management System173Approaches to Appraisal364Objectives, Accountabilities, and Standards825Skills, Behaviors, and Competencies1036How to Write a Fair Performance Appraisal1297How to Conduct an Appraisal Discussion1478Optimizing Your Existing Performance Appraisal System1719Building Management Support18710Designing the Performance Appraisal System20411Implementing a Performance Appraisal System25212Creating a Performance Appraisal Training Program27013Employee Development28314Pay and Performance Appraisal30315Performance Appraisal and the Law32416Emerging Trends in Performance Appraisal341Appendix AGrote Consulting Master Performance Appraisal Form368Appendix BGrote Consulting Individual Management Development System375Index379
