The Manager's Guide to Performance Reviews
Translated into 16 languages! The reader-friendly, icon-rich Briefcase Books series is must reading for all managers at every level.\ All managers, whether brand new to their positions or well-established in the organizational hierarchy, can use a little "brushing up" now and then. The skills-based Briefcase Books series is filled with ideas and strategies to help managers become more capable, efficient, effective, and valuable to their organizations.\ For both managers and employees,...
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Techniques for Making Performance Reviews Productive and Positive—for Both Employees and ManagersFor both managers and employees, performance reviews are too often viewed as "necessary evils"—an obligatory but onerous activity that no one likes. But it doesn't have to be that way. Manager's Guide to Performance Reviews details programs and procedures for using reviews and their results to improve employee morale, reduce managerial workload, and enhance individual and organizational performance. Let this latest addition to McGraw-Hill's popular, hands-on Briefcase Books series introduce you to a step-by-step process that will allow you to: Document performance fairly and objectively Accurately diagnose and point out performance issues Tailor reviews to help employees improve their performance Manager's Guide to Performance Reviews deconstructs and examines the entire review process. It outlines processes and procedures you can use to meet your organization's need for accurate employee appraisal as you provide your employees with an honest portrait of how they're performing, sincere kudos where they are deserved, and proactive suggestions on where their on-the-job performance could improve.Briefcase Books are written specifically for today's busy manager. Each book features eye-catching icons, checklists, and sidebars to guide managers step-by-step through everyday workplace situations. Look for these innovative design features to help you navigate through each page:[Key Terms icon] Clear definitions of key performance review terms and jargon[Smart Managing icon] Ideas for intelligently managing the review process[Tricks of the Trade icon] How-to hints and tips for getting the most from each review[Mistake proofing icon] Advice for limiting costly performance review blunders[Caution icon] Warning signs of pending review problems or even disasters[For Example icon] Examples of this book's performance review principles in action[Tools icon] Boxes where you'll find specific performance review proceduresRobert Bacal heads Bacal & Associates, a training and consulting firm, and the Institute for Cooperative Communication, a virtual company that researches and develops instructional materials to teach people how to communicate more effectively.
Preface1A Tale of Two Performance Reviews12Performance Reviews in the Scheme of Things203Understanding Performance - Good and Bad384Documenting Performance and Rating and Ranking Systems515Documenting Performance - Narrative, Critical Incident, MBO, 360-Degree Feedback, and Other Methods666Performance Planning - The Answer to Almost Any Review Problem867Review Meetings, Step by Step1028Diagnosing, Problem Solving, and Ongoing Communication1219Essential Communication Skills13910The Rewards and Punishment Dilemma16411Reviews with Employees of Different Stripes18012Facing Real-World Problems197AppResources for Performance Reviews215Index219
